a professional self-motivated & sales orientated team player for position of RESERVATION and CONCIERGE.
Responsibilities:
• Handle villa reservations inquiries via integrated reservations system, chat, email or phone from point of inquiry to closure.
• Manage the daily reservations operations to achieve sales targets & service levels.
• Liaise closely with Reservations Manager to ensure team objectives are being met and streamlined.
• Maintaining Company standards and the highest levels of customer satisfaction.
General Qualifications:
• Accommodation reservation & sales experience
• Highly developed communications skills
• Enjoys interaction with customers
• Excellent computer operating knowledge & typing skills
• Strong customer service history
• Proven sales and marketing ability
• Excellent English written & verbal skills
• Highly sales orientated with sales technique knowledge
• Familiar with supporting vendor for the Guest Activity.
• Have background and experience as Concierge/ Reservation in Villa Rental are preferable.
• Systematic work style
• Friendly social nature and fast learner
• Flexible with roster days and willing to follow our procedures.
A complete CV along with recent color photo should be sent to the below email address:
recruitment@baliluxuryvillas.com or
hrm@baliluxuryvillas.com
Kind regards,
Suda
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Milis Hotel Human Resources Managers Association Bali
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